Low Income Energy Assistance Program
For many Illinois households, energy costs place a severe and continuing stress on the family’s budget. In some instances, the household is forced to make painful decisions regarding which bills to pay and which necessities to survive without. The Low Income Home Energy Assistance Program (LIHEAP) is designed to help eligible low-income households pay for winter energy services.
LIHEAP will provide a one-time per program year benefit to eligible households to be used for energy bills. The amount of the benefit is determined by income, household size, fuel type and geographic location. An overdue bill or cut-off notice is not required. Your source of fuel does not have to be natural gas or electricity in order to receive assistance. Propane and wood also qualify for a benefit.
Help with with re-connection assistance may be available if your household is disconnected or you receive a disconnect notice from an energy source needed for heating and/or a delivered-fuel supplier has refused to deliver, and the tank contains 25% or less.
You may be eligible to receive assistance under the Low Income Home Energy Assistance Program (LIHEAP) if your household’s combined income for the 30 days prior to application is at or below the following levels shown on the chart below. If you rent, and your heat and/or electric is included in the rent, then your rent must be greater than 30% of your income in order to be eligible to receive benefits.
ITEMS TO BRING WITH YOU TO YOUR APPOINTMENT
- Social Security Cards of all persons in home
- Most current Utility bills (Gas, Electric, Propane)
- Proof of Income For All Persons Over 18 In Home – all income received for 30 days prior to application date.
Energy Admin Office
1820 N. Market Street
Sparta, IL 62286
Coordinator: Debbie Thies
Randolph County M-F Walk-in Only
Perry County Monday & Wed. Walk-in Only
Jackson County M-F Walk-in Only
Monroe County Thursday Only By Appointment Only
Call: 618.939.8715 or 618-443-5231
WE WILL NEED PROOF OF YOUR PAYMENT BEFORE YOUR APPLICATION CAN BE PROCESSED
Please fax receipt to 618-443-5279 or call 618-443-5231 with your receipt #
VERY IMPORTANT – THE FOLLOWING ARE AUTHORIZED AMEREN PAY OPTIONS:
- Jackson County – Schnucks – 915 W. Main, Carbondale – Phone: 618.351.0463
- Randolph County – Rozier’s Country Mart – 800 Chester Center, Chester – Phone: 618.826.4564
- Or The Best Way – Call Ameren Direct and make payment by phone with a debit/credit card- 1.800.755.5000