Western Egyptian Economic Opportunity Council, Inc.

Warm Neighbors Cool Friends

Who We Help

The Warm Neighbors Cool Friends and recently added Fresh Start programs are administered through the Energy Assistance Foundation and are designed to help low- to moderate-income customers of Ameren Illinois. Typically, a total household income must fall between 200 to 350 percent of the federal poverty level to qualify for bill payment assistance. If an applicant received LIHEAP in the same program year, they are not eligible for either of these programs. An applicant must also have experienced some type of recent financial hardship in order to qualify for assistance.

Warm Neighbors Cool Friends offers a helping hand – not a handout. To encourage personal responsibility, this program requires customers to make matching payments on their energy bills. WE WILL NEED PROOF OF YOUR PAYMENT BEFORE YOUR APPLICATION CAN BE PROCESSED. The Fresh Start program does not require a matching payment by the customer.

Income Guidelines

Note: Families must show proof of income. A family's monthly gross income must fall between the below ranges, based upon family size, to qualify.

Family Size 30-Day (Gross) Monthly Income Range, 200-350% of Federal Poverty Level
 1 $2,127 -$ 3,722
2 $2,873 -$ 5,028
3 $3,620 -$ 6,335
4 $4,367 -$ 7,642
5 $5,113 -$ 8,948
6 $5,860 -$10,255
7 $6,607 -$11,562
8 $7,353 -$12,868
9 $8,100 -$14,175
10 $8,847 -$15,482
Randolph County

Energy Admin Office
1820 North Market, Bldg A
Sparta, IL 62286
Phone: 618-443-5231
Fax: 618-443-5279
Monday – Friday
8:00 am - 4:30 pm

View on Google Mapsspartacsbg@weeoc.org
Jackson County

342 North Street, Suite B
Murphysboro, IL 62966
Phone: 618-684-3341
Fax: 618-443-5279
Monday – Friday
8:00 am - 4:30 pm

View on Google Mapsenergyassist@weeoc.org
Perry County

317 South Washington
DuQuoin, IL 62832
Phone: 618-542-4656
Fax: 618-443-5279
Monday - Friday
8:00 am - 4:30 pm

View on Google Mapsperryoutreach@weeoc.org
Monroe County

207 West Fourth
Waterloo, IL 62298
Phone: 618-939-8715 or 618-443-5231
Fax: 618-443-5279
Mondays only
9:00 am - 3:30 pm - or by appointment

View on Google Mapswaterloocsbg@weeoc.org

LIHEAP & PIPP Coordinator:
Debbie Thies

Please note that all offices are currently closed to the public due to COVID. Please call for assistance.



In response to Governor Pritzker’s directives and guidance from the Department of Commerce and Economic Opportunity, Western Egyptian is not currently accepting face-to-face interactions with customers. Applications are still being accepted and may be submitted via fax, email, mail or at one of our three drop boxes. Our staff will continue to be in the office Monday – Friday from 8:00am to 4:30pm to answer phones, process applications and provide services.

Western Egyptian E.O.C.
1 Industrial Park
P.O. Box 7
Steeleville, IL 62288

p. 618.965.3458
f. 618.965.9421

Contact Us

    © 2023 Western Egyptian Equal Opportunity Council, Inc.